FAQs for Painting Contractors

What should I expect during the consultation?

Our estimators are highly-experienced and trained to guide you through the process step-by-step. A typical consultation will take about 30 minutes to complete. When your estimator comes to meet with you, they will walk the project with you to gather all of the information necessary to prepare your proposal. They will listen to your concerns, discuss your options, and offer suggestions that will help you to create your perfect painting project. Once we’ve clarified all of the details of your project, your estimator will prepare and review your proposal with you that outlines all of the services to be performed, along with the price for your project that's backed by our written iron-clad price guarantee; often times before they even leave your home.

What should I look for in a good painting contractor?

There are many factors that you should carefully consider when choosing a painting contractor to work on your home. All painting contractors are NOT created the same. We’ve prepared a helpful guide to assist you in this process. Please review our “How To Choose” Guide that covers all of these factors in detail. You will find this guide located on our How To Choose page on this site and included with the informational packet that we provide with all of our estimates.

Why is there such a large difference in price from one painter to the next? Doesn’t every painter do the same thing?

Assuming that all of the painting contractors that you’re comparing are an apples-to-apples comparison of licensed, insured, and bonded reputable companies, then one of the biggest reasons that you might see a large range of prices is in the Scope Of Work to be performed.  

The Scope Of Work outlines in detail what the contractor intends to do in each phase of the job to provide you with your finished painting project. Without a Scope Of Work in writing from your contractor you will have no way of being certain that they intend to follow all of the necessary steps to do the work correctly, and you will also have no means of accurately comparing their bid with the others that you receive. Make sure that each contractor who provides you with a bid for your project includes a written Scope Of Work with their proposal.

How many people work on your painting crews?

The size of our crews will vary depending on the Scope Of Work to be completed. We typically utilize crews of 2-6 painting professionals to maximize productivity.

How long will my painting project take to complete?

Each painting project is unique. Depending on the Scope Of Work to be completed your estimator will discuss with you the projected start date and completion date of your project before work gets under way. However, the vast majority of our painting projects take less than a week to complete; even whole-home repaints.

What kind of warranty do you provide?

With our 100% Satisfaction Guarantee*, we guarantee that you will be 100% satisfied with the quality of our workmanship and the products that we use.

We will perform a thorough walk-through with you prior to completing your project to ensure that you are happy with every detail. We also offer one of the best warranty programs in the industry to give you the peace of mind that your painting project will continue to look just as beautiful in the future as it does the day it was completed. Compare our industry-leading 2-Year warranty program to our competitors’ warranty programs and you will discover that you won’t find a better warranty offered in the industry.

OK, I’ve decided to hire you as my painting contractor. Where do we go from here?

We want to make the process as easy on you as possible. Just contact your estimator or call our office to let us know that you have accepted our proposal. They will schedule your project, get a list of your color choices, and set an appointment for you to sign the job contract. We’ll handle all of the details and stay in constant contact with you throughout the job to keep you updated on the progress.

What if I have some changes that I would like to make or additional work that I would like to have the crew take care of while they’re already at my home?

We encourage you to feel free to talk with your estimator, crew leader, or project manager if you have changes that you would like to make or additional work that you would like to have completed. In most cases it is more cost-effective for us to issue Change Orders or Additional Work Orders during the course of the project than for us to come back after the project is complete. We are always happy to accommodate your requests!