FAQs for Painting Contractors

Why do I care if my painting contractor uses “high quality” paint? I thought all paint was the same?

After you’ve gone through the effort of researching reputable contractors to provide you with bids and you’ve decided to make the investment of time and money to have the work performed correctly, don’t let the temptation of potential savings on material costs ruin the quality and longevity of your project.

All paint may look the same in the can, but that’s where the similarities end. High quality paints utilize better ingredients and less fillers which equates to a longer-lasting paint job. Low quality exterior paints tend to chalk, fade, peel, and crack – whereas higher-end products will stay looking beautiful and protect your home for much longer; and are backed by a better manufacturer’s warranty. Low quality interior paints don’t cover as well – causing the contractor to use more material to complete the job.

If you’re someone who likes to keep their walls clean, low quality interior paints tend to scuff easily and not wash well, and they typically having a stronger odor that lingers in your home during the curing process, which can take as long as 30-days. If you want the best value for your money, don’t let your contractor talk you into skimping on the paint quality just so they can give you a lower bid and come back sooner to paint your house again.

How do you apply the paint?

We use a variety of application methods; from brush to roller to airless spray application. Our method of application will depend on what best suits your particular situation and your comfort level, but it will always be the method that will provide you with the best quality finish possible.

What kind of warranty do you provide?

With our 100% Satisfaction Guarantee*, we guarantee that you will be 100% satisfied with the quality of our workmanship and the products that we use.

We will perform a thorough walk-through with you prior to completing your project to ensure that you are happy with every detail. We also offer one of the best warranty programs in the industry to give you the peace of mind that your painting project will continue to look just as beautiful in the future as it does the day it was completed. Compare our industry-leading 2-Year warranty program to our competitors’ warranty programs and you will discover that you won’t find a better warranty offered in the industry.

Can you handle painting projects in high-ceilinged areas?

Yes, we have experience in painting high-ceilinged areas. Our team is equipped with the necessary tools and safety measures to handle such projects.

Can you accommodate unique surfaces such as stucco or brick?

Yes, we have experience working with a variety of surfaces, including stucco and brick. Our team ensures proper preparation and application for these surfaces.

How do you handle lead-based paint removal in older homes?

Our team follows strict safety guidelines when dealing with lead-based paint. We use industry-approved methods to safely remove or encapsulate such paint.

Do you handle repairs to damaged surfaces before painting?

Yes, we offer surface repair services. We assess the condition of surfaces during the consultation and discuss any necessary repairs before starting the project.

What safety measures do you have in place for commercial or industrial painting projects?

Safety is our top priority. Our team is trained in industrial safety protocols, and we strictly adhere to safety standards to ensure a secure work environment.

Do you have experience working on large-scale industrial projects?

Absolutely, we have a proven track record in successfully completing large-scale industrial painting projects. Our team is equipped to handle projects of any size.

Can you provide references from other businesses or property managers you have worked with?

Yes, we can provide references from business owners and property managers who have utilized our services for commercial and industrial painting projects.

What preparations do you make for high-traffic areas in commercial properties during the painting process?

We take precautions to minimize disruptions in high-traffic areas. Our team works strategically to complete the project efficiently while ensuring minimal interference.

Can you handle the unique challenges of painting exterior surfaces on industrial buildings?

Yes, we specialize in industrial exterior painting and are equipped to address challenges such as large surface areas, complex structures, and harsh environmental conditions.

How do you address safety compliance and regulations for industrial painting projects?

Our team is well-versed in safety compliance and regulations related to industrial painting. We follow industry standards and work closely with regulatory requirements.

Can you provide customized maintenance plans for ongoing painting needs in commercial or industrial settings?

Yes, we offer tailored maintenance plans to address the ongoing painting needs of commercial and industrial properties, helping to preserve the appearance and integrity of surfaces.

What types of industrial coatings and paints do you recommend for durability and longevity?

We recommend industrial-grade coatings and paints known for their durability and longevity. These coatings are designed to withstand harsh conditions and provide lasting protection.

How do you handle projects that involve both interior and exterior painting of commercial or industrial spaces?

We seamlessly coordinate interior and exterior painting projects, ensuring a cohesive and uniform appearance for your commercial or industrial property.

Can Imageworks Painting accommodate tight project timelines for commercial or industrial clients?

Imageworks Painting understands the importance of meeting deadlines for commercial and industrial projects. We have the capacity and expertise to work within tight timelines without compromising quality.

How does Imageworks Painting ensure safety compliance on industrial painting projects?

Imageworks Painting places a high priority on safety and follows stringent safety compliance measures on industrial projects. Our team is trained to adhere to industry standards and regulations.

Does exterior paint need primer

The need for primer depends entirely on the surface you're painting. Primers serve specific functions based on the material. For unpainted, porous surfaces like masonry board, wood, or concrete, primer acts as a "sealer" or "filler" and should be applied before painting. Pre-primed or non-porous surfaces—such as James Hardie pre-primed siding, pre-primed wood, or Azek—can be painted directly as long as they are clean, dry, and have a dull finish. New metal surfaces might need a metal-specific primer, and glossy surfaces may require a bonding primer. If a surface has been painted before, you generally only need to "spot prime" areas where patching has occurred or the previous paint has been removed or damaged.

How to remove flaking paint from exterior walls

Removing peeling paint can be either a quick fix or a more involved process. Before any painting, the exterior should be pressure washed to clean and prepare the surface. If the paint is in good condition overall and you only have a few problem areas, you can simply scrape off the peeling sections using a paint scraper or a 5-in-1 tool, generally available at any hardware or paint store. Scrape down to a stable surface, and for a smoother finish, you can bevel sand the edges to blend the scraped area. Keep in mind that most painters don't include bevel sanding as part of a standard exterior repaint. If you'd like this done, be sure to discuss it with your painter and ask for the cost of upgrading to a "refinish," as it is typically a significant price increase over a standard repaint. If there's extensive peeling, you may need to use a chemical paint stripper to fully remove the failing paint, or you risk ongoing issues with base coat failure.