FAQs for Painting Contractors

What should I expect during the consultation?

Our estimators are highly-experienced and trained to guide you through the process step-by-step. A typical consultation will take about 30 minutes to complete. When your estimator comes to meet with you, they will walk the project with you to gather all of the information necessary to prepare your proposal. They will listen to your concerns, discuss your options, and offer suggestions that will help you to create your perfect painting project. Once we’ve clarified all of the details of your project, your estimator will prepare and review your proposal with you that outlines all of the services to be performed, along with the price for your project that's backed by our written iron-clad price guarantee; often times before they even leave your home.

What should I look for in a good painting contractor?

There are many factors that you should carefully consider when choosing a painting contractor to work on your home. All painting contractors are NOT created the same. We’ve prepared a helpful guide to assist you in this process. Please review our “How To Choose” Guide that covers all of these factors in detail. You will find this guide located on our How To Choose page on this site and included with the informational packet that we provide with all of our estimates.

Where is the best place to locate good painting contractors if I decided to get multiple estimates before I make my decision?

There are many resources available to you when you’re trying to locate additional options for painting contractors. However, there’s no guarantee that any of the random names that you’ll find in your local phone book or online will be reputable contractors. There are two excellence sources where we recommend you begin your search.  

First is the Better Business Bureau. At your local BBB.org website you can search for Better Business Bureau Accredited Painting Contractors in your area. On their website you can check out the contractors’ BBB rating and review if they have had any previously unresolved complaints from customers.

Second is Angie's List.  There are a myriad of websites that offer online reviews, but many of them are filled with bogus reviews - both good and bad - which prevent you from getting an accurate picture of the kind of company that you're interested in doing business with.  Only Angie's List members pay for the privilege of joining a trusted online community where they know that the information they're getting from their fellow members has been verified, so they can be certain that the company they're selecting is reputable.

Finally, there's the FindAPainter.com website. This is one of the Painting & Decorating Contractors of America’s website where you can search for PDCA painters in your area. The PDCA is the painting industry’s premier trade organization. They work with architects, engineers, and industry specifiers to set the standards for the way that quality painting work should be done. PDCA painters and better educated in proper techniques as well as the latest technological advances in the industry. Most importantly, PDCA painters pledge to follow these quality standards so you can feel comfortable that you are selecting a professional that will give you the best value for your money and who doesn’t cut corners on your home.

Why do I care if my painting contractor uses “high quality” paint? I thought all paint was the same?

After you’ve gone through the effort of researching reputable contractors to provide you with bids and you’ve decided to make the investment of time and money to have the work performed correctly, don’t let the temptation of potential savings on material costs ruin the quality and longevity of your project.

All paint may look the same in the can, but that’s where the similarities end. High quality paints utilize better ingredients and less fillers which equates to a longer-lasting paint job. Low quality exterior paints tend to chalk, fade, peel, and crack – whereas higher-end products will stay looking beautiful and protect your home for much longer; and are backed by a better manufacturer’s warranty. Low quality interior paints don’t cover as well – causing the contractor to use more material to complete the job.

If you’re someone who likes to keep their walls clean, low quality interior paints tend to scuff easily and not wash well, and they typically having a stronger odor that lingers in your home during the curing process, which can take as long as 30-days. If you want the best value for your money, don’t let your contractor talk you into skimping on the paint quality just so they can give you a lower bid and come back sooner to paint your house again.

How do you apply the paint?

We use a variety of application methods; from brush to roller to airless spray application. Our method of application will depend on what best suits your particular situation and your comfort level, but it will always be the method that will provide you with the best quality finish possible.

How long will my painting project take to complete?

Each painting project is unique. Depending on the Scope Of Work to be completed your estimator will discuss with you the projected start date and completion date of your project before work gets under way. However, the vast majority of our painting projects take less than a week to complete; even whole-home repaints.

What kind of warranty do you provide?

With our 100% Satisfaction Guarantee*, we guarantee that you will be 100% satisfied with the quality of our workmanship and the products that we use.

We will perform a thorough walk-through with you prior to completing your project to ensure that you are happy with every detail. We also offer one of the best warranty programs in the industry to give you the peace of mind that your painting project will continue to look just as beautiful in the future as it does the day it was completed. Compare our industry-leading 2-Year warranty program to our competitors’ warranty programs and you will discover that you won’t find a better warranty offered in the industry.

OK, I’ve decided to hire you as my painting contractor. Where do we go from here?

We want to make the process as easy on you as possible. Just contact your estimator or call our office to let us know that you have accepted our proposal. They will schedule your project, get a list of your color choices, and set an appointment for you to sign the job contract. We’ll handle all of the details and stay in constant contact with you throughout the job to keep you updated on the progress.

What if I need help in selecting colors?

We have provided an extensive selection of resources for you to access on our Color Help page to assist you in selecting your colors. From apps for your smart phone to free virtual painting software that allows you to paint digital photos of your home to discounted professional design services through our partnership program; we have all the solutions to your color dilemmas.

Who will be there to answer my questions and address my concerns throughout the project?

We encourage you to feel free to talk with your estimator, crew leader, or project manager if you have changes that you would like to make or additional work that you would like to have completed. In most cases it is more cost-effective for us to issue Change Orders or Additional Work Orders during the course of the project than for us to come back after the project is complete. We are always happy to accommodate your requests!

What services do you offer for residential painting?

We offer a range of residential painting services, including interior and exterior painting, color consultation, problem areas, and surface preparation.

Can you provide a free estimate for my residential project?

Yes, we offer free estimates. Contact us to schedule a consultation, and our team will assess your project and provide a detailed estimate.

How do I choose the right paint colors for my home?

Our team includes color experts who can provide recommendations and assist you in choosing the perfect colors for your residential project.

What type of paint do you use for interior painting?

We use high-quality and durable interior paints, considering factors like the room's purpose, desired finish, and the client's preferences.

Can you work with specific paint brands or products?

We are versatile and can work with a variety of paint brands and products. If you have preferences, we'll discuss them during the consultation.

Is your team licensed and insured?

Yes, our team is licensed, insured, and highly skilled. You can trust us to handle your painting project with professionalism and expertise.

How do you protect furniture and surfaces during painting?

We take great care to protect your belongings and surfaces. This includes using drop cloths, painter's tape, and other protective measures.

Can you provide references or examples of past projects?

Absolutely, we can provide references and showcase our portfolio of completed residential and commercial painting projects upon request.

What payment methods do you accept?

We accept various payment methods, including credit cards, checks, and online transfers. Payment details will be discussed in the contract.

How do I schedule a painting project with your company?

Contact us through our website or give us a call to schedule a consultation. We'll discuss your project, provide an estimate, and plan accordingly.

Can you handle painting projects in high-ceilinged areas?

Yes, we have experience in painting high-ceilinged areas. Our team is equipped with the necessary tools and safety measures to handle such projects.

What steps do you take to ensure a smooth finish on textured walls?

We employ specialized techniques and use quality paints to achieve a smooth finish on textured walls. Our team has expertise in handling various textures.

Do you provide specialized coatings for areas prone to moisture?

Absolutely, we offer moisture-resistant coatings suitable for bathrooms, kitchens, and other areas prone to high humidity.

Can you accommodate unique surfaces such as stucco or brick?

Yes, we have experience working with a variety of surfaces, including stucco and brick. Our team ensures proper preparation and application for these surfaces.

How do you handle lead-based paint removal in older homes?

Our team follows strict safety guidelines when dealing with lead-based paint. We use industry-approved methods to safely remove or encapsulate such paint.

What precautions do you take when painting in occupied spaces?

We understand the importance of minimizing disruptions. Our team works efficiently and takes precautions to ensure minimal inconvenience to occupants.

Can you accommodate tight deadlines for commercial projects?

Yes, we are accustomed to working within tight deadlines for commercial projects. Our team is flexible and can develop a timeline to meet your specific needs.

How do you handle unexpected issues or changes during a project?

We maintain open communication throughout the project. If unexpected issues arise, we discuss them with you promptly and work together to find a solution.

How do you address color discrepancies or changes mid-project?

We understand that color preferences may change. We discuss any color discrepancies or changes with you before proceeding and make adjustments as needed.

What steps do you take to protect landscaping during exterior painting?

We take precautions to cover and protect landscaping elements, such as plants and shrubs, during exterior painting to minimize any potential damage.

Do you handle repairs to damaged surfaces before painting?

Yes, we offer surface repair services. We assess the condition of surfaces during the consultation and discuss any necessary repairs before starting the project.

How do you handle overspray or accidental paint spills?

We use proper masking and covering techniques to minimize overspray. In the event of accidental spills, we clean and rectify the situation promptly.

Can you accommodate after-hours or weekend painting schedules for minimal disruption to my business operations?

Yes, we offer flexible scheduling options, including after-hours and weekends, to minimize disruption to your business operations during the painting process.

What safety measures do you have in place for commercial or industrial painting projects?

Safety is our top priority. Our team is trained in industrial safety protocols, and we strictly adhere to safety standards to ensure a secure work environment.

Do you have experience working on large-scale industrial projects?

Absolutely, we have a proven track record in successfully completing large-scale industrial painting projects. Our team is equipped to handle projects of any size.

Can you provide references from other businesses or property managers you have worked with?

Yes, we can provide references from business owners and property managers who have utilized our services for commercial and industrial painting projects.

How do you coordinate with other contractors or trades working on the same project?

We collaborate seamlessly with other contractors or trades involved in your project. Effective communication and coordination ensure a smooth and efficient workflow.

What preparations do you make for high-traffic areas in commercial properties during the painting process?

We take precautions to minimize disruptions in high-traffic areas. Our team works strategically to complete the project efficiently while ensuring minimal interference.

Can you handle the unique challenges of painting exterior surfaces on industrial buildings?

Yes, we specialize in industrial exterior painting and are equipped to address challenges such as large surface areas, complex structures, and harsh environmental conditions.

How do you address safety compliance and regulations for industrial painting projects?

Our team is well-versed in safety compliance and regulations related to industrial painting. We follow industry standards and work closely with regulatory requirements.

Can you provide customized maintenance plans for ongoing painting needs in commercial or industrial settings?

Yes, we offer tailored maintenance plans to address the ongoing painting needs of commercial and industrial properties, helping to preserve the appearance and integrity of surfaces.

What types of industrial coatings and paints do you recommend for durability and longevity?

We recommend industrial-grade coatings and paints known for their durability and longevity. These coatings are designed to withstand harsh conditions and provide lasting protection.

How do you handle projects that involve both interior and exterior painting of commercial or industrial spaces?

We seamlessly coordinate interior and exterior painting projects, ensuring a cohesive and uniform appearance for your commercial or industrial property.

How can Imageworks Painting help enhance the curb appeal of my residential property?

Imageworks Painting specializes in transforming residential exteriors, utilizing high-quality paints and skilled techniques to elevate the curb appeal of your home.

Can Imageworks Painting provide virtual consultations or color visualizations for residential projects?

Yes, we offer virtual consultations and utilize advanced tools for color visualizations to help you make informed decisions about the color palette for your residential project.

Does Imageworks Painting offer eco-friendly painting options for residential and commercial clients?

Yes, we prioritize environmental responsibility and offer eco-friendly painting options, including low-VOC and environmentally conscious paint choices for both residential and commercial projects.

How does Imageworks Painting approach historical or older home painting projects?

Imageworks Painting has experience with historical and older homes, taking special care to preserve the unique characteristics. Our team uses appropriate restoration techniques and period-specific colors.

Can Imageworks Painting provide examples of specialized finishes or textures for residential projects?

Certainly, Imageworks Painting can showcase a portfolio of residential projects featuring various specialized finishes and textures. We can also provide recommendations based on your preferences.

What maintenance services does Imageworks Painting offer for long-term preservation of painted surfaces?

Imageworks Painting provides customized maintenance plans to extend the life and appearance of painted surfaces. These plans include periodic inspections, touch-ups, and proactive maintenance.

Does Imageworks Painting offer warranties for its commercial painting services?

Yes, Imageworks Painting stands behind the quality of its commercial painting services and typically provides warranties. Specific details about warranties will be outlined in the project contract.

Can Imageworks Painting accommodate tight project timelines for commercial or industrial clients?

Imageworks Painting understands the importance of meeting deadlines for commercial and industrial projects. We have the capacity and expertise to work within tight timelines without compromising quality.

How does Imageworks Painting ensure safety compliance on industrial painting projects?

Imageworks Painting places a high priority on safety and follows stringent safety compliance measures on industrial projects. Our team is trained to adhere to industry standards and regulations.

What digital tools or platforms does Imageworks Painting use for project management and communication?

Imageworks Painting utilizes state-of-the-art project management tools and digital communication platforms to streamline communication, provide project updates, and ensure efficient collaboration with clients.

Is it cheaper to hire a painter or do it yourself

For a handy DIY'er, there is no doubt you will initially save money on a painting project by doing it yourself. If you have questions, you can submit anything to us through our online chat and we will happily try to help. The cost savings in the end comes down to whether or not you place a value on your time. For some people, painting is a fun challenge or a therapeutic activity. For those people, if they can complete the project safely and skillfully, painting can be a great DIY project. For others, the realization that a crew of professionals may produce a better end product (with a warranty) over the course of a few days versus what they can do themselves while surrendering a summer's worth of weekends can far offset the initial dollar savings in value. That choice is up to each individual.

What's the difference between interior paint and exterior paint

Some people mistakenly believe that using exterior paint indoors will give them a more durable finish, or that using interior paint outdoors might save money. Both approaches can cause problems. Interior paint won’t hold up to outdoor conditions and will wash away over time. On the other hand, exterior paint contains fungicides and biocides to prevent mold, mildew, and organic growth, which can leach into the air for years, posing potential health risks.

How to prep walls for painting after removing wallpaper

You never know how easily wallpaper will come off or what condition the wall underneath will be in until the wallpaper is removed. This is why many reputable companies handle wallpaper removal on a time-and-materials (T&M) basis. The ease of removal and the state of the wall depend largely on how the wallpaper was originally installed. Was the wall properly prepped? Was primer and wallpaper sizing used, or was it applied directly? What type of adhesive was used—clay-based, synthetic, or fungicidal? These factors greatly influence the condition of the wall and how much effort will be needed to get it paint-ready. Before painting, all surfactants like old paste, sizing, and any mold or mildew must be cleaned off. Any damage caused during or before removal needs to be patched. Finally, after patching, the walls should be primed to ensure a smooth and lasting finish when painted.

Does exterior paint need primer

The need for primer depends entirely on the surface you're painting. Primers serve specific functions based on the material. For unpainted, porous surfaces like masonry board, wood, or concrete, primer acts as a "sealer" or "filler" and should be applied before painting. Pre-primed or non-porous surfaces—such as James Hardie pre-primed siding, pre-primed wood, or Azek—can be painted directly as long as they are clean, dry, and have a dull finish. New metal surfaces might need a metal-specific primer, and glossy surfaces may require a bonding primer. If a surface has been painted before, you generally only need to "spot prime" areas where patching has occurred or the previous paint has been removed or damaged.

How to remove flaking paint from exterior walls

Removing peeling paint can be either a quick fix or a more involved process. Before any painting, the exterior should be pressure washed to clean and prepare the surface. If the paint is in good condition overall and you only have a few problem areas, you can simply scrape off the peeling sections using a paint scraper or a 5-in-1 tool, generally available at any hardware or paint store. Scrape down to a stable surface, and for a smoother finish, you can bevel sand the edges to blend the scraped area. Keep in mind that most painters don't include bevel sanding as part of a standard exterior repaint. If you'd like this done, be sure to discuss it with your painter and ask for the cost of upgrading to a "refinish," as it is typically a significant price increase over a standard repaint. If there's extensive peeling, you may need to use a chemical paint stripper to fully remove the failing paint, or you risk ongoing issues with base coat failure.

Should i paint or stain my deck

Wood decks are typically finished with either a semi-transparent stain, semi-translucent stain, or solid color stain. People often confuse solid color stain with paint, as both fully cover the wood's natural color. However, stain penetrates the wood more deeply than paint and, especially with the first few coats, still allows the texture of the wood grain to show through.

Can you paint stucco

Stucco paints very well. In order to keep stucco in good condition and to extend the serviceable life of the stucco it should be kept painted and properly caulked. Specialty masonry paints are often used to handle the high pH of stucco surfaces.

Can you use exterior paint indoors

It's not recommended to use exterior paint indoors. Exterior paints contain biocides and other chemicals designed to prevent the growth of mold and mildew, which can gradually release into the air. This can negatively impact indoor air quality and pose potential health risks for those living in the space.

Cow to take paint off brick

Paint is very difficult to fully remove from brick. Once brick is painted, it is generally best to keep it painted. If there is failing paint that needs to be removed prior to repainting, the majority can be removed by pressure washing, followed by scraping any remaining loose edges. Bare spots should be spot primed before repainting. If full removal is needed, it may be done by specialty abrasive blasting such as soda-blasting or dry-ice blasting.

How long does exterior paint take to dry

Depending or ambient conditions, exterior paint may be dry to the touch in as little as 10 minutes or as long as a few hours. Cold temperatures and high humidity will slow the drying of paint. However, even with quick dry times most exterior paints may be damaged by early moisture exposure. If rain is an issue, it is best to either use specialty paints with early moisture resistance or to make sure that you are painting at a time when it will not rain (or dew or frost) for at least a few hours after application.

What sheen for exterior paint

Sheen is a matter of individual preference. Most people choose a satin sheen for exterior surfaces in good condition, but may choose flat for rougher condition surfaces to help hide the imperfections. Gloss is normally not used or limited to front doors or specialty items.

How long does it take for interior paint to dry

Depending on the product used and the temperature and humidity inside the home, interior paint may take from 45 minutes to multiple hours to dry. Running an air conditioner to minimze humidity is helpful to faster dry times.

Can you use interior paint outside

Interior paint will fail 100% of the time if used outside.

Can you paint over wallpaper

While the industry standard advises against painting over wallpaper, the reality is that if the wallpaper is in excellent condition with tight seams, it's sometimes possible to paint over it successfully. However, it does come with risks, such as bubbling or peeling over time. Many people choose to take the chance, but it's important to understand that results can vary.

Can you paint aluminum siding

Aluminum siding can be painted effectively, but for the best results, it's important to spray the paint rather than brush or roll it. Brushing or rolling can leave visible marks, especially when viewed from certain angles in the sunlight. A sprayed finish provides a smooth, factory-like appearance. Proper surface preparation is also crucial, as aluminum siding tends to oxidize. To ensure the paint lasts, all chalking must be thoroughly cleaned off before painting.

How much does it cost to paint a house exterior

The cost of painting varies widely based on several factors, including the size of the house, the specific areas to be painted (such as walls, trim, windows, shutters, doors, garage doors, etc.), access difficulties, and the condition of those surfaces. Smaller, simpler homes may cost a few thousand dollars, while larger homes with more complex and challenging paint jobs can reach tens of thousands of dollars.

How often to paint house exterior

The life of a paint job ranges greatly on the substrate, the condition of the substrate, and the climate of the region. A paint job in harsh, salty environments on wood or EIFS may only last four or five years... in some mild weather areas on good substrates a paint job could last 15+ years in good condition.

Can vinyl siding be painted

Vinyl siding can be painted effectively, but for the best results, it's important to spray the paint rather than brush or roll it. Brushing or rolling can leave visible marks, especially when viewed from certain angles in the sunlight. A sprayed finish provides a smooth, factory-like appearance. Proper surface preparation is also crucial, as vinyl siding tends to oxidize. To ensure the paint lasts, all chalking must be thoroughly cleaned off before painting. Also worth noting is that with older vinyls, it is important to use "vinyl-safe" paints. Painting darker colors on most older vinyls will absorb more heat than the vinyl is designed to withstand, causing extreme warping.

What's the best way to paint a textured ceiling

To paint a textured ceiling, start off by covering everything below that needs to be protected, then tape and drape the walls (if not being painted), cut in the outer edges with a 3" angle sash brush, and roll the ceiling in a progressive end to end manner trying to keep a wet edge using a 3/4" roller on an extension pole.